Privacy Policy

Your privacy and security are important to us. It is our policy to respect your privacy regarding any information we may collect on our website or other platforms we own and use. This Privacy Policy statement, in compliance with the General Data Protection Regulation (GDPR) of the European Union, contains the guidelines for using our services and platforms, with a view to establishing a transparent relationship with its users and ensure your privacy, protection and security.

Personal data

Personal data refers to information of any nature, voluntarily made available by users of our services and platforms. This data may include information such as name, email, telephone number, address, date of birth and/or others considered relevant.

We only request personal information when we really need it to provide you with a service, namely when subscribing to our newsletters, in contact forms or in registration forms. We do so by fair and legal means, always with your knowledge and consent.

We only retain collected information for as long as necessary to provide the requested service. Personal data provided by users will be subject to rigorous management, and will be treated with the greatest security and confidentiality, with a view to preserving their identity and preventing loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties without your prior knowledge, except when required by law.

Hyperlinks to third party websites

Our website may contain hyperlinks to external websites that are not operated by us. Please be aware that we have no control over the content and practices used by these sites, so we are not responsible for the privacy policies adopted by them, and it is therefore advisable to consult and read them.

Cookies

As is common practice on almost all websites, this site may use cookies, which are small files stored on your computer, retaining information related to your preferences to improve your user experience.

These cookies are only used to collect and store information, in order to increase performance and efficiency and provide a more personalized service tailored to users’ tastes and preferences. The use of cookies may be based on IP address, geographic location, type of browser used, length of visit and most visited pages, estimate service usage levels, among others. In this way, it is possible to evaluate the website’s performance from a perspective of constant updating and improvement, so that the user’s tastes and needs can be satisfied in order to provide a better service when using services and platforms.

Each user corresponds to an individual cookie, thus guaranteeing data privacy and security. You can also disable cookies through your own browser settings. To find out more detailed information about cookie management in your browser, consult its official page.

Third Party Cookies

We also use cookies provided by trusted third parties that are essential for its functioning, namely:

• Google Analytics – is one of the most widespread and trusted analytics solutions on the internet to help us understand how you use the site and how we can improve your experience.

• Rank Math – is a solution to improve and optimize the performance of this website in search engines.

For more information about third-party cookies, see their official pages.

Newsletter

The responsibility for sending emails lies exclusively with us, so your data will never be shared with third parties. The rights of access, rectification, cancellation and opposition, in accordance with the law, are guaranteed to our valued customers. The exercise of said rights must be carried out through any means that the user deems appropriate.

We use the information you provide in our newsletter subscription form to stay in touch with you and keep you up to date with our initiatives and activities. You can change your mind at any time by clicking on the unsubscribe link in the footer of the email you receive, or by contacting us at geral@lavazores.com. We will treat your personal information with respect.

User Commitment

The user undertakes to appropriately use the content and information we offer on the website and with an enunciative but not limiting nature:

Not engage in activities that are illegal or contrary to good faith and public order;

Do not disseminate propaganda or content of a racist, xenophobic nature, any type of illegal pornography, in support of terrorism or against human rights;

Do not cause damage to our hardware and software, those of suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages.

Changes to the Privacy Policy

This Privacy Policy is subject to change whenever deemed necessary. Therefore, we recommend that you periodically visit this page to be aware of the latest updates.

Acceptance and consent

When using our services and platforms, namely our website, you assume the responsibility that you are aware of and agree with all the terms and conditions of this Privacy Policy.

Contacts

If you have any questions regarding this statement or to obtain additional clarification, please contact us via email geral@lavazores.com.

Last updated: 01/31/2024